Work From Home Tools
This article is to introduce the theme of distributed work groups. Going forward I will highlight several tools that can be used to facilitate remote work conditions The techniques here would be useful to established companies that cope with running multiple locations, or who allow people to work from home but require collaboration between employees. Also these techniques could prove useful to companies that have emerged in a distributed fashion IE web development studios who are essentially a synchronized network of independent contractors working from home in their slippers.
Let’s start with a typical real world office and then attempt to identify the actions that would be required to reproduce that environment. When I sit at my desk I can hear that a colleague is on the phone and two other colleagues are working together on a different issue. When a person finishes they may walk by my office and see what I’m doing and we may talk about nothing for a few minutes. Also I may do the same thing as I get up to refill my coffee. I can also see if someone is frustrated or laughing about something when I walk by to talk to them. The morale of the office is obvious even if no one is saying anything. If an associate needs help on something they will likely yell over to me or walk over and ask me questions. I may want to take a look for myself so I’ll walk over and take a look at their computer. The office is arranged so that people who commonly work together can talk without disturbing groups that work on non-related tasks.
In my opinion the perfect solution would be an implementation of a second life style virtual office environment. Sort of like a cross between a 3d first person shooter and the Sims. Once in this environment people would be broadcasting and receiving audio through their PC microphones and speakers. Volume would adjust based on someone’s proximity to the person speaking and barriers in the office environment. Two people could theoretically enter an empty office and close the door to isolate themselves from others while speaking. Users should have a seamless transition into video chat at some point in the interaction so that some of the information conveyed non verbally can be transferred. Of course there could also be a host of virtual tools in such an office, things like a cone of silence for private conversation, or force fields for when you don’t want people to bug you. This virtual office could also facilitate virtual white boards for public announcements and other typical office amenities. Not to mention if the solution had the capacity for 3d first person paint ball it may even be fun.
Since this system doesn’t exist the next week or so of posts will evaluate products that can facilitate as much of this functionality as I can find.
